No. The business has the right to share their side of the story in a formal complaint to defend their reputation in a fair and just manor. Ultimately we are not removing the content ourselves. The decision is in the hands of Google at the end of the day. We are simply providing the platform with a fair and strong argument of why the review should be taken down.

No, the person who left the review will never receive a notification regarding our efforts and correspondence with the platform to remove the content. We meticulously adhere to Google's distinct processes and procedures to mitigate such occurrences.

No, we do not contact the individual who left a poor review. Our communication strictly adheres to platform policies, guidelines, and local laws, ensuring correspondence is solely with the platform, not the reviewer.

You are free to try but as you will find out, removing harmful Google Reviews is extremely challenging and nearly impossible to do without the direct communication we have with internal departments at Google. We use our extensive knowledge of their review policies and procedures to provide compelling arguments to our Google contacts of why they should take down a certain review. It is ultimately their decision on why or why not a review should be taken down. We only take on reviews that we know will be successfully taken down. In the extremely rare case our service fails. We will provide you with a full refund. This is a 100% risk free service for our clients.

No, they will not come back. Once the review is removed it is gone forever. The publisher or ‘reviewer’ is never notified of any correspondence or outcomes with Google.

We have partnered with a Google Review Removal Specialist who has an in-depth understanding of Google's community guidelines and content policies when it comes to reviews.

In many cases there are clear violations within the published content of a negative review.

We present a robust argument to our direct internal contacts at Google and they decide if the review is deemed to be removed or not.

We only take on removals of reviews we know we can successfully take down.

Fill out the sign up form and list the reviews you want taken down. We will let you know which ones we can and can't take down.

In the extremely rare case we fail to remove a review you sign up for. We then refund you the full amount.

All of our dealings and services are completely legal and ethical.

We are not the judge or jury of whether a review is removed. We are simply highlighting the relevant policy violations (e.g. violations of the Google platform’s community guidelines), to have the content removed. Ultimately it is Google's decision to remove or not remove the review. We do not hack, bribe, or pay to remove content in any way.